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Troubleshooting Alerts: Help, I have followed the instructions, but I still cannot receive email alerts.

1. Check your spam filters - It is possible that the email alerts are being sent to a separate folder or location because it is being tagged as a possible spam. If this is occuring, set you email settings to allow email from alerts@stocktradershq.com. 

2. Check the email address entered in the alerts section to make sure there is not an spelling error. 

3. In some cases, email alerts are unable to be received from certain email addresses, or emails are slow to be recieved. If you have more than one email address, please try a different email address. 

4. Even under the best circumstances, email can be slow to be received. The alerts posted to the member area of the website are extremely reliable and most timely method to receive alerts.

 

 

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